Refund policy
We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.
Eligibility for Returns
To qualify for a return, please ensure that your item meets the following conditions:
- The item must be unused and in the exact same condition as when you received it.
- The item must be retained in its original packaging.
Time Frame for Returns
You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
Please send an email to feather_miler_8e@icloud.com to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure a smooth process.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7-14 days. The credit will be applied to your original method of payment, depending on your bank or credit card company's processing times.
If you have any questions regarding our return policy, please do not hesitate to contact us at the email address provided above.
